Welcome to Ihsaanify's Privacy Policy

This Privacy Policy ("Policy") explains how Ihsaanify ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application and related services (the "Services").

By using Ihsaanify, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Services.

Information We Collect

Information you provide directly

• Account details — your name, email address, and password when you register.
• Profile information — optional details such as a profile photo or preferences you set within the app.
• User-generated content — tasks, notes, worship goals, and other content you create inside Ihsaanify.
• Support messages — messages you send us when requesting help or reporting issues.

Information collected automatically

• Device identifiers — IP address, device model, operating system, and unique device ID.
• Usage data — screens viewed, features used, session duration, and crash/error reports.
• Cookies & similar technologies — see Section 3 for details.

Information from third parties

• If you sign in with Apple or Google, we receive basic profile information (name and email) as permitted by that provider and your settings.

How We Use Your Information

• Provide and operate the Services — creating your account, syncing your data, and delivering core app functionality.
• Improve and develop the app — analysing usage patterns to fix bugs and build new features.
• Respond to support requests — resolving issues you contact us about.
• Send important notifications — transactional emails such as password resets or service updates. You may opt out of marketing emails at any time.
• Ensure security and prevent fraud — detecting and addressing abuse or violations of our Terms of Service.
• Comply with legal obligations — where required by applicable law.

We do not sell your personal information to third parties for their marketing purposes.

Cookies & Tracking Technologies

We and our partners use cookies, pixel tags, and similar technologies to operate and improve the Services.

• Essential cookies — required for authentication and core functionality. Cannot be disabled without impairing the Service.
• Functional cookies — remember your preferences and settings across sessions.
• Analytics cookies — help us understand how the app is used so we can improve it.

You can manage cookie preferences through your device or browser settings. Disabling essential cookies may affect app functionality.

Who We Share Your Information With

• Service providers — vendors who process data on our behalf (e.g., cloud hosting, analytics, customer support). They are bound by data-protection obligations.
• Authentication providers — Apple, Google, or other sign-in partners you choose to use.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transfers — if Ihsaanify is acquired or merges with another entity, your data may transfer as part of that transaction. We will notify you beforehand.

We do not sell, rent, or trade your personal information.

Security

We implement industry-standard technical and organisational measures to protect your information — including encrypted data transmission (TLS), secure cloud storage, and access controls restricted to authorised personnel.

No method of transmission over the internet is 100% secure. If you believe your account has been compromised, please contact us immediately.

Third Parties

The Services may contain links to third-party websites or integrate with third-party services. This Policy does not apply to those third parties. We encourage you to review their privacy policies before sharing any personal information with them.

Where We Store Your Information

Your data is stored on secure servers hosted by our cloud infrastructure providers. These servers may be located in countries outside your own, including the United States. By using Ihsaanify, you consent to the transfer of your information to these locations.

Wherever your data is stored, we require all service providers to maintain protections consistent with this Policy and applicable law.

How Long We Retain Your Information

We retain your personal information for as long as your account is active or as necessary to provide the Services. You may request deletion of your account at any time (see Section 9).

After account deletion, we may retain certain data for a limited period to comply with legal obligations, resolve disputes, or enforce our agreements. Anonymised data may be kept indefinitely for analytics purposes.

Your Choices

• Access & correction — review and update your account information in the app's settings.
• Account deletion — delete your account and data via in-app settings or by contacting us.
• Marketing emails — unsubscribe at any time via the link in any email we send.
• Push notifications — manage notification permissions through your device settings.
• Data portability — request a copy of your data in a commonly used format by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to erasure ("right to be forgotten") of your personal data.
• The right to restrict or object to certain processing activities.
• The right to data portability in a structured, machine-readable format.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us using the details in Section 11. We will respond within 30 days.

Contact & Complaints

If you have questions, concerns, or requests regarding this Policy or how we handle your data, please reach out:

We are committed to resolving any concerns promptly and fairly. You may also contact the data protection authority in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email before the changes take effect.

The "Effective Date" at the top of this page indicates when the Policy was last updated. Continued use of the Services after any changes constitutes your acceptance of the updated Policy.